HOW TO MAKE A COMPLAINT
There are three ways to get in contact with us
1. TELEPHONE
Call us on 020 8652 1900
2. POST
Write to us at this address:
Customer Service
Vatech Dental Manufacturing Ltd.
Chancery House
St. Nicholas Way
Sutton
SM1 1JB
3. EMAIL
COMPLAINTS PROCEDURE
We will aim to resolve your complaint as soon as possible.
If we are unable to resolve your complaint within 5 working days we will contact you with an update or acknowledgement. If we are still investigating your complaint at 4 weeks we will contact you to let you know.
We will send you a final response at 8 weeks.
If you are dissatisfied with our resolution you can refer the complaint to the Financial Ombudsman Service (FOS):
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Telephone: 0800 0234567
Email: complaint.info@financial-ombudsman.org.uk
Website: financial-ombudsman.org.uk
